1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

During high-demand periods or sales, processing times may be slightly longer.


2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We offer the free COD in pakistan.

Delivery times are estimates and may vary depending on your location and carrier delays.


3. Shipping Locations

We currently ship to the following locations:

  • pakistan


4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and tracking link so you can monitor your shipment.


5. Shipping Delays

While we strive for timely delivery, shipping delays can occur due to:

  • Weather conditions

  • Carrier issues

  • Customs or import delays (for international orders)

We are not responsible for delays caused by third-party carriers, but we’ll do our best to help you track your order and resolve any issues.


6. Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Please contact us within 7 days of delivery at [Insert Email Address] with your order number and photos (if applicable).

  • We will work with the carrier to resolve the issue and offer a replacement or refund where appropriate.


7. International Shipping (If Applicable)

International orders may be subject to:

  • Import duties and taxes (paid by the customer)

  • Extended delivery times depending on the destination country

We recommend checking with your local customs office for more information.


8. Questions?

If you have any questions about your order or shipping, contact us at:

Allure Mart